Consignment
What is the payment delay for a consign product?
Once your consigned product is sold, we pay you in the next 30 working days maximum. For any problem of payment, please contact us on the page : Sell on Wethenew. Please note that once a sale is made…
When can I modify my price?
You can change your price at any time in your Seller Space’s profile.
How can I get my product back?
You can pick up your product at any time for a fee. During the first 30 days it is on deposit, you must pay a €25 fee to get it back. Once the 30 day period has passed, the price of the return is red…
How do I consign my product?
Go to Seller Space’s main menu and go to " Consignment ". Then, you will see the available spaces for each product. As long as the stock limit indicated for a product is not reached, you can consign…
Can I chose my own price for my product?
Price is set by the seller. It is up to you to choose the price at which you wish to sell your product. However, there is a maximum price for each product , above which you can not consign. In order…
Can I drop my products off at l’Annexe?
It is forbidden to deposit your products for consignment at L'Annexe. Any attempt to deposit at L'Annexe will be automatically refused. They must be sent using the shipping slip received by email whe…
Why is my product being returned to me?
We reserve the right to return unsold consigned products that have been unsold for some time. In this case, the product is returned to the address from which it was shipped. This address cannot be ch…
Why can't I consign a product?
Each product has a l imited number of places , if you can't consign a product, it's either that we don't want that model or that the maximum quantity has been reached. As soon as a sale is made on a…
Is it possible to cancel a reserved space?
If you have booked a site by mistake, it is imperative to contact the Facebook Page “ Sell on Wethenew ” as soon as possible. A warning will be given to you in case of cancellation.
Why my product doesn't appear on the express sales?
The product displayed for sale in Express 48H on our site is the one listed at the lowest price in consignment. In order for your product to be the first one offered to our customers and therefore se…
How can I ship my product?
Once your consign is confirmed , you juste need to send us your product. You will find all the documents needed in the confirmation mail you will receive. To send us your product, you need to print t…
When will my product be consigned?
As soon as your product is in our hands and it has completed the authentification process , it is considered as consigned. Your product could then be found in the “Consign” tab on your profile, where…
