Payment
Why haven't I been paid yet ?
If you notice a delay in payment , i.e. a delay of more than 30 working days after the reception of your product in our premises, here are the steps to follow: Check that you have sent your package t…
What are the different payment methods ?
All payments are made once the quality and authenticity controls are done, 30 working days maximum after the reception of the products in our premises. We propose two types of payment: Bank transfer…
Problem with my IBAN?
What happens if I entered the wrong IBAN? If this IBAN does not correspond to any bank account: Don't panic, your money is not lost! In this case, the transfer will be returned to us within 15 busine…
What is Express Payout?
Express Payout is the option that allows you to receive your payouts within 2 business days. You can choose to activate Express Payout for a specific transaction or automatically for all your sales,…
How do I activate or deactivate my express payout?
You can activate the option when creating your listing or when your sale is completed. We have also added a global preference that allows you to activate Express Payout for all your future sales dire…
